Privacy Policy
This privacy policy describes how Bois & Âme collects, uses, stores and protects the personal data of users of the website https://boisetame.fr.
1) Data Controller
The controller responsible for the processing of personal data collected on this website is:
PYLYPETS Ihor – Sole Proprietor
SIREN: 984 300 749
SIRET: 984 300 749 00012
Business address: 72 Avenue Honoré d’Estienne d’Orves, 06000 Nice, France
Phone: +33 7 68 95 74 03
E-mail: boisetame@gmail.com
2) Data Collected
Depending on your use of the website, we may collect the following data:
- Identification data: surname, first name, e-mail address, phone number;
- Delivery and billing data: postal address, city, postal code, country;
- Order-related data: products ordered, amount, order date, order status;
- Payment data: information necessary for processing payment via the payment providers used on the website;
- Data from forms: information you enter in contact or request forms;
- Technical data: IP address, browser type, device used, browsing data, cookies and trackers.
3) Purposes of Processing
Personal data is collected for the following purposes:
- to process, manage and deliver orders;
- to provide customer follow-up and respond to contact requests;
- to manage payments and fraud prevention;
- to issue commercial and accounting documents;
- to improve the operation of the website and measure its audience;
- to manage legal, accounting and tax obligations;
- where applicable, to measure advertising performance and carry out marketing campaigns with your consent when required.
4) Legal Bases
Processing carried out on the website is based, depending on the case, on the following legal bases:
- performance of the contract: order management, payment, delivery, customer service;
- compliance with legal obligations: invoicing, accounting and tax record retention;
- legitimate interest: website security, service improvement, request management;
- consent: placement of certain cookies, non-exempt audience measurement, personalized advertising, depending on the website settings.
5) Mandatory or Optional Nature of the Data
Some data is necessary to process your order or respond to your request. If you do not provide this information, it may be impossible to complete your purchase or respond to you properly.
6) Recipients of the Data
Personal data may be transmitted, within the limits of what is necessary, to the following recipients:
- the website manager and, where applicable, persons responsible for order management;
- technical service providers responsible for hosting, maintenance or operation of the website;
- payment service providers;
- delivery service providers;
- audience analysis and advertising services, depending on your cookie choices;
- administrative or judicial authorities where required by law.
7) Tools and Services That May Process Data
The website may use, in particular, the following services or extensions:
- WooCommerce;
- WPForms Lite;
- Google Tag;
- Google Analytics;
- Google Ads;
- Google for WooCommerce;
- PayPlug for WooCommerce;
- WooCommerce PayPal Payments;
- WooCommerce Stripe Gateway;
- WooCommerce Tax.
These tools may have access to certain data as part of their respective functions, subject to the settings enabled on the website and the choices made by the user.
8) Website Hosting
The website is hosted by:
Hostinger International Ltd
61 Lordou Vironos str., 6023 Larnaca, Cyprus
9) Secure Payment
Payments made on the website may be processed by specialized providers, including PayPal, Stripe, PayPlug, Google Pay or Klarna, depending on the options offered to the Customer.
Payment data is processed directly by these providers in accordance with their own privacy policies and security terms.
10) Data Retention Period
Personal data is retained for no longer than necessary for the purposes for which it is collected, subject to legal retention obligations.
As an indication:
- data related to orders and invoicing may be retained for the period required by accounting and tax obligations;
- requests sent via form or e-mail are retained for the time necessary to process the request;
- data collected via cookies is retained according to the periods applicable to each tool or according to your consent choices.
11) Cookies and Trackers
The website uses cookies and other trackers. Some are strictly necessary for the operation of the website, particularly for cart management, session management or the ordering process. Others may be used for audience measurement or advertising, subject to your consent when required.
To learn more, you can consult our Cookie Policy.
12) Security
We implement appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, unauthorized disclosure or unauthorized access.
However, no electronic transmission or storage system offers absolute security.
13) Your Rights
In accordance with applicable regulations, you have, in particular, the following rights regarding your personal data:
- right of access;
- right of rectification;
- right to erasure, within the limits provided by law;
- right to restriction of processing;
- right to object, where applicable;
- right to data portability, where applicable;
- right to withdraw your consent at any time when processing is based on consent.
You can exercise your rights by contacting us at the following address: boisetame@gmail.com.
14) Complaint
If, after contacting us, you believe that your rights are not being respected, you may lodge a complaint with the competent data protection authority, in particular the CNIL in France.
15) Policy Updates
This privacy policy may be modified at any time to reflect legal, regulatory, technical or organizational changes. The version published on the website is the version currently in force.
16) Contact
For any question relating to this privacy policy, you can contact us at:
PYLYPETS Ihor – Sole Proprietor
72 Avenue Honoré d’Estienne d’Orves, 06000 Nice, France
Phone: +33 7 68 95 74 03
E-mail: boisetame@gmail.com