These Terms and Conditions of Sale, hereinafter referred to as the \u201cT&Cs\u201d, govern sales concluded on the Bois & \u00c2me<\/strong> website, accessible at https:\/\/boisetame.fr<\/strong>, between:<\/p>\n The Seller:<\/strong> and<\/p>\n The Customer:<\/strong> These T&Cs apply to all sales concluded on the website by consumers residing in France. They do not apply to professional customers (B2B).<\/p>\n The website offers for sale handcrafted solid wood furniture, with or without epoxy resin, manufactured and\/or assembled with particular attention to quality, finishes and the unique character of each piece.<\/p>\n The main categories of products offered on the website may include, in particular:<\/p>\n The photographs, descriptions, dimensions, colours, wood species, finishes and renderings are presented with the greatest possible care. However, as wood is a natural material, slight variations in grain, knots, texture, colour or micro-movements may occur and do not constitute a defect.<\/p>\n Some products are sold as standard products<\/strong>. Others may be made according to the Customer\u2019s specifications, particularly in the case of specific dimensions, choice of finish, choice of wood species, engraving or other personalization.<\/p>\n Products made according to the Customer\u2019s specifications or clearly personalized are considered personalized products<\/strong>.<\/p>\n Product offers are valid as long as they are visible on the website and subject to available stock or production capacity.<\/p>\n In the event of unavailability after an order has been placed, the Customer will be informed as soon as possible. The order may then be cancelled and any amounts already paid will be refunded.<\/p>\n Product prices are indicated in euros.<\/p>\n VAT not applicable, Article 293 B of the French General Tax Code.<\/strong><\/p>\n Delivery costs are not included unless otherwise stated and are specified before the order is confirmed.<\/p>\n The Seller reserves the right to modify prices at any time, it being understood that the price charged is the price displayed at the time of the order.<\/p>\n The Customer selects the products they wish to purchase, adds them to the cart, then confirms the order after having read these T&Cs.<\/p>\n The order is considered final only after confirmation of its acceptance by the Seller and actual receipt of payment, or according to the selected payment method.<\/p>\n The Seller reserves the right to refuse or cancel any order for legitimate reasons, particularly in the event of a payment problem, incomplete information, incorrect address or abnormal request.<\/p>\n The payment methods accepted on the website may include:<\/p>\n Payment is due at the time of order, unless special conditions have been expressly agreed between the parties.<\/p>\n In the case of payment by bank transfer or cheque, the order may be processed after actual receipt of the funds.<\/p>\n Delivery is available in France.<\/p>\n Delivery of wine racks and wall shelves is handled by Chronopost<\/strong>. Delivery costs are generally around \u20ac6 to \u20ac10<\/strong> in mainland France, payable by the Customer, unless otherwise indicated during the order.<\/p>\n Delivery of large products, particularly tabletops, coffee tables and tabletop + legs sets, is carried out on quotation<\/strong>, with transport costs calculated individually according to the destination, dimensions and logistical constraints. This delivery may be carried out by dedicated transport or private micro-transport.<\/p>\n Delivery times are provided for information purposes only. A reasonable delay shall not, by itself, give rise to damages, unless otherwise provided by law.<\/p>\n The transfer of risk occurs when the Customer, or a third party designated by the Customer, takes physical possession of the goods.<\/p>\n In accordance with the law, the Customer has a period of 14 days from receipt of the goods to exercise the right of withdrawal without having to provide any reason.<\/p>\n Before the expiry of the withdrawal period, the Customer must notify their decision by e-mail or post, mentioning the order number.<\/p>\n Contact:<\/p>\n The Customer\u2019s liability is only engaged in the event of depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods.<\/p>\n The right of withdrawal does not apply to goods made according to the Customer\u2019s specifications or clearly personalized, such as special dimensions, choice of finish, engraving, etc.<\/p>\n Natural variations in wood, such as knots, grain, colour differences and micro-movements, are part of the character of the material and do not constitute a defect.<\/p>\n Upon delivery, the Customer must check the condition of the parcel and the product.<\/p>\n Independently of the right of withdrawal, the Customer benefits from the applicable legal guarantees, in particular:<\/p>\n For any request relating to legal guarantees, the Customer may contact: boisetame@gmail.com<\/strong>.<\/p>\n The Seller cannot be held liable for non-performance or improper performance of the contract in the event of fault attributable to the Customer, force majeure or an event beyond the Seller\u2019s control.<\/p>\n In any event, the Seller\u2019s liability cannot be engaged for indirect or intangible damages, unless otherwise provided by law.<\/p>\n Personal data collected in connection with orders and the commercial relationship is processed in accordance with the Privacy Policy available on the website.<\/p>\n In the event of a dispute, the Customer must first send a complaint to the Seller by e-mail or post using the contact details provided in these T&Cs.<\/p>\n If no amicable agreement is reached, the Customer may refer the matter to a competent consumer mediator.<\/p>\n In accordance with the provisions of the French Consumer Code concerning the consumer dispute mediation process, after contacting us and if you are not satisfied with our response, you may use a free consumer mediation procedure with:<\/p>\n CM2C<\/strong> These T&Cs are governed by French law.<\/p>\n In the event of a dispute, and failing amicable resolution or mediation, the competent courts shall be determined according to the rules of applicable ordinary law.<\/p>\n
\nPYLYPETS Ihor \u2013 Sole Proprietor
\nSIREN: 984 300 749
\nSIRET: 984 300 749 00012
\nR.C.S. Nice: 2024A00385
\nAddress: 72 Avenue Honor\u00e9 d’Estienne d’Orves, 06000 Nice, France
\nPhone: +33 7 68 95 74 03
\nE-mail: boisetame@gmail.com<\/p>\n
\nAny adult natural person acting as a consumer, residing in France, making a purchase on the website for non-professional use.<\/p>\n1) Scope of Application<\/h2>\n
2) Products<\/h2>\n
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3) Standard Products and Personalized Products<\/h2>\n
4) Availability<\/h2>\n
5) Prices<\/h2>\n
6) Order<\/h2>\n
7) Payment Methods<\/h2>\n
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8) Delivery<\/h2>\n
Small Items<\/h3>\n
Bulky Items<\/h3>\n
9) Transfer of Risk<\/h2>\n
10) Right of Withdrawal \u2013 Standard Products<\/h2>\n
Exercising the Right of Withdrawal<\/h3>\n
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Returning Products<\/h3>\n
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Refund<\/h3>\n
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Condition of the Products<\/h3>\n
11) Exceptions \u2013 Personalized Products<\/h2>\n
12) Order Cancellation<\/h2>\n
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13) Receipt & Transport Damage<\/h2>\n
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14) Legal Guarantees<\/h2>\n
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15) Practical Return Procedure<\/h2>\n
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16) Liability<\/h2>\n
17) Personal Data<\/h2>\n
18) Consumer Mediation<\/h2>\n
\n49 rue de Ponthieu
\n75 008 PARIS
\nTel: 01 89 47 00 14
\nWebsite: https:\/\/www.cm2c.net\/declarer-un-litige.php<\/a>
\nE-mail: litiges@cm2c.net<\/a><\/p>\n19) Applicable Law and Disputes<\/h2>\n
20) Contact Details<\/h2>\n